About OchkoRepair — Precision, Passion, and Expertise in Every Timepiece
Our mission at OchkoRepair is to preserve and restore the precision, beauty, and legacy of every timepiece we touch — delivering expert mechanical and digital watch repair services with transparency, integrity, and a deep respect for the craft of watchmaking.
20
Years in Business
3,200+
Timepieces Serviced
97%
Client Success Rate
12
Certified Specialists
Our Story
At OchkoRepair, we have dedicated the past two decades to one unwavering purpose: restoring the heartbeat of your most treasured timepieces. Founded on the belief that every watch tells a story, our team of skilled horological specialists brings unmatched precision and care to every repair, service, and consultation we undertake. Whether your watch is a century-old mechanical heirloom or a modern digital companion, we treat it with the same reverence and technical mastery that has earned us the trust of thousands of clients across the United States. Our workshop is where tradition meets innovation, and where your watch is always in the right hands.
Over the course of 20 years, OchkoRepair has grown from a passionate single-bench operation into a full-service watch repair destination staffed by 12 highly trained specialists. We have successfully serviced more than 3,200 timepieces, achieving a remarkable 97% client satisfaction and success rate that speaks for itself. Our expertise spans the full spectrum of watchmaking — from intricate mechanical movement overhauls and mainspring replacements to battery swaps, digital module diagnostics, and crown repairs. We invest continuously in the latest horological tools and training so that every technician on our team is equipped to handle even the most complex and delicate watch repairs with confidence and care.
What truly sets OchkoRepair apart is our client-first philosophy. We understand that a watch is rarely just a timekeeping device — it is often a symbol of a milestone, a family legacy, or a personal achievement. That is why we take the time to listen, assess, and communicate transparently throughout every step of the repair process. From your first consultation to the moment your watch is returned to you, you can expect honesty, professionalism, and genuine passion for the craft. We invite you to experience the OchkoRepair difference and entrust your timepiece to a team that cares as much about your watch as you do.
Meet the Team
Margaret A. Collins
Founding Partner — Mechanical Watch Restoration
With 18 years of hands-on experience in horology, Margaret A. Collins founded OchkoRepair with a vision to bring world-class watch repair to clients across the United States. Her specialty lies in the meticulous restoration of antique and vintage mechanical movements. Margaret’s dedication to preserving the integrity of every timepiece she touches has become the cornerstone of OchkoRepair’s reputation for excellence, precision, and enduring client trust.
Robert E. Harrison
Senior Watch Technician — Digital Watch Repair and Diagnostics
Robert E. Harrison brings 14 years of specialized expertise in digital watch repair and electronic diagnostics to the OchkoRepair team. Known for his methodical approach and deep technical knowledge of modern watch systems, Robert has successfully serviced hundreds of complex digital timepieces. His commitment to staying current with evolving watch technologies ensures that every client receives accurate diagnostics, reliable repairs, and straightforward, honest guidance throughout the service process.
Diane L. Cheng
Partner and Watch Consultant — Watch Consultation and Preventive Maintenance
Diane L. Cheng is a trusted voice in watch consultation with 12 years of experience helping clients make informed decisions about care, maintenance, and restoration for their timepieces. As a partner at OchkoRepair, Diane leads client consultations with warmth, clarity, and deep horological knowledge. Her proactive approach to preventive maintenance has helped countless clients extend the life and performance of their watches, protecting both their investment and the personal stories each timepiece carries.